Human Resources Generalist

  • Location: North Liberty Iowa

    Employment Type: Full-time

    Department: Human Resources

    Exemption Status: Non-exempt

    OSHA Category: III

  • Position Overview:

    Organizational Overview:

    Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis.

    We believe in going above and beyond to support donor families during and after the donation process. Our core values are what guide us, allow us to excel at serving our community, and keep our culture at Iowa Donor Network alive.

    Position Overview:

    The HR Generalist is responsible for managing a wide range of HR responsibilities with confidence and competence. Primary responsibilities include efficiently and effectively administering IDN’s benefit plans, leave of absence process, and compliance initiatives. To be successful in this role, one must demonstrate above average attention to details, exhibit excellent customer service skills, have strong follow-through on tasks and assignments, and display exceptional problem-solving abilities.


  • Job Qualifications:

    • Bachelor’s degree in Business or Human Resources required; or an equivalent combination of education and related experience.
    • A minimum of three years’ experience in human resources successfully performing tasks and projects in multiple HR focus areas including but not limited to new employee onboarding, performance management, and/or benefits administration.
    • Any equivalent combination of experience and training which provides the knowledge and abilities necessary to successfully perform the work will be considered.
    • PHR/SPHR certification desirable.
    • Successful candidate will be supported in preparing for and completing the HR certification exam within the first year of employment.
  • Schedule:

    Schedule: Monday- Friday, 40h/week

    Shift: 8am-5pm CST

  • Compensation:

    Salary: Starting at $61,800

    *Iowa Donor Network determines final compensation based on education, experience, and skills relevant to the position.

  • Organization Responsibilities:

    Essential Functions and Performance Responsibilities:

    • Confidently serve as the main point of contact by advising, counselling, and consulting IDN staff and leaders on all areas of human resources including but not limited to compensation, benefits, and organizational policies.
      • Support leaders and staff through crucial conversations that may be sensitive in nature.
      • Create and execute training to facilitate employee knowledge and understanding of IDN policies and standard procedures.
    • Maintain high standards of quality and accuracy in all tasks.
    • Independently oversee the administration of IDN’s benefit program.
      • Facilitate the enrollment process by conducting educational meetings with staff confirming they have a clear understanding of benefit plans and coverage options.
      • Collaborate with Finance to complete monthly billing reconciliations ensuring accuracy between payroll deductions, finance, and carrier records.
    • Ensure organizational compliance with OSHA, federal and state employment laws, and other regulations and IDN policies.
      • Adhere to and confidently educate staff on established IDN policies and procedures.
      • Facilitate the leave and accommodation process by working with leave administrator while adhering to required notifications and timelines.
      • Facilitate the I-9 documentation process in compliance with federal regulations.
      • Research and maintain knowledge of all state employment laws and regulations.
    • Lead IDN’s performance management and engagement processes.
      • Administer the organizational performance management and engagement system.
      • Provide training and support to leaders and staff to ensure understanding of expectations and the ability to effectively execute each process.
      • Facilitate the annual performance review and engagement process from start to finish.
      • Collaborate with other members of the HR team to execute retention efforts.
      • Complete all documentation and tracking required for HR records.
    • Conduct new employee onboarding and orientation process.
      • Meet with all new employees to educate on HR and organizational documents, policies, and procedures.
      • Ensure accurate and timely completion of required documentation and other processes.
      • Track and follow-up on completion of all onboarding trainings and other required new employee tasks
    • Accurately maintain IDN’s HRIS and ensure the integrity of employee data.
      • Gather and report monthly HR Metrics.
      • Serve as a resource to leaders by providing data and reports to help identify trends, and opportunities for improvement in staffing capacity and other areas as needed.
      • Serve as a backup in all areas of HR.
    • Collaborate closely with Finance to ensure accurate and timely payroll processing.
    • Ensure timely distribution of all payroll changes for bi-weekly payroll processing
      • Facilitate conversations with employees regarding compensation and benefits.
      • Exhibit an understanding of the payroll process to support staff and leaders.

    Skills and Abilities:

    • Display a high level of customer service skills and the ability to confidently communicate with a diverse audience and with all levels within an organization.
    • Demonstrate a thorough knowledge of all federal and state regulations, employment/labor laws, and IDN policies and procedures.
    • Display attention to detail and ensure accuracy in day-to-day tasks.
    • Execute with a sense of urgency by working well under pressure, deadlines, and using time efficiently.
    • Exhibit an in-depth understanding of human resources policies and procedures.
    • Ability to prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner.
    • Effectively use computers and computer software including word processing, databases, spreadsheets, Internet tools, and electronic mail. Knowledge of MS Word and Excel required.
    • Must maintain confidentiality.
    • Demonstrate effective problem-solving skills.
    • Ability to express ideas verbally and convey detailed or important spoken information.
    • Maintain a current valid driver’s license and personal auto insurance.

    Physical Requirements:

    • Must receive required vaccines based on outlined schedules to protect our employees, healthcare personnel, donors, recipients, and families we may come into contact. (e.g., Influenza obtained annually by December 1st)
    • Lift equipment and supplies weighing up to 20 lbs.
    • Sit for long periods of eight (8) hours or more at a time in an office setting.
    • Requires travel between office locations

    Organizational Responsibilities:

    • It is required that IDN employees demonstrate commitment to the mission and vision, maintain effective communication, exhibit teamwork, respect diversity, follow policies and procedures, maintain confidentiality of all donor, recipient and organizational information, demonstrate accuracy and thoroughness while meeting productivity standards, observe safety and security procedures, be consistently punctual and dependable, actively participate in performance improvement activities and continually demonstrate behavioral expectations and core values.
    • Employee’s obligation to maintain the confidentiality of information shall survive the termination of employee’s employment with IDN.
    • All requirements are subject to modifications to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed in this position. I will be required to follow any other job-related instructions and to perform any other job-related duties requested by my supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, I know that I must possess the abilities or aptitudes to perform each duty proficiently. I realize neither the job description nor this document creates an employment contract, implied or otherwise, other than an “at will” employment relationship.

Our Vision:

All are inspired to donate life.